ComEd Chicago/Exelon Website Doesn't "Do" Complaints

Well...here we are in the first week of summer in Chicago and the thermometer is topping 90 degrees Fahrenheit. My office just experienced a massive power spike at 1:45pm today that created shutdowns for all the electronics just for a second, but long enough to make them all reset.

Giving the power company the "benefit of the doubt" I went to the ComEd Illinois/Exelon website to file a complaint. I filled out the web form (see below) and made sure all the boxes were completed and that I clicked "submit."

I did this twice just to make sure I did it right and what comes up? Page cannot be found (see below). No link to a webmaster either to complain about the fact that the complaint form doesn't work.

Gee...maybe that's one of ComEd's strategies to keep complaints down!

The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.

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Please try the following:

• Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
• If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
• Click the Back button to try another link.

HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)

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Technical Information (for support personnel)

• Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
• Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, andAbout Custom Error Messages.

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